If it's not covered here, call or text (405) 465-0752 — or send a free diagnosis request and ask anything in the notes.
Pricing & Payment
Yes — genuinely. A quick video call or an in-person look, no fee, no trip charge, no obligation. You'll know what's wrong and exactly what it costs before deciding anything. We do it this way because honest diagnosis is how we earn repair and coaching work.
Because machines differ. An open-frame printer like an Ender is fast to work on, so you pay the low end. Enclosed printers like a Bambu P1/X1 land mid-range. Complex machines — Snapmaker multi-function, toolchangers, custom Klipper builds — book up to the listed max. The max is a hard ceiling: your written quote never exceeds it, and if the job runs long, that's our problem, not yours.
No. Parts are billed at actual cost and we show you the receipt. If you'd rather order the part yourself and have us install it, that's fine too.
Card, cash, or common payment apps, at the end of the visit — after you've seen the result. The amount matches the written quote you approved before we started.
You pay nothing except parts you asked us to install. And if we misdiagnose something, the re-visit is free. Flat-rate honesty only works if the risk is on us — so it is.
Sessions & Coaching
Before we schedule, a free 5–10 minute call: where are you stuck, what do you want to walk away with? Your answers become the plan. Then 90 minutes at your home, on your printer — hands-on, at your pace. Every session starts with a free 15-minute health check and ends with your machine in better shape than we found it.
Just your printer, your computer if we're doing slicer work, and any failed prints you've been frustrated by — they make great teaching material. A kitchen table or garage bench with an outlet is all the space we need.
Returning customers get 60-minute follow-ups on the same topic for $30. New topic? That's just another $40 targeted session.
Absolutely — we love teaching families, and a parent or guardian just needs to be present for the session. 3D printing is one of the best STEM hobbies a kid can have.
Especially you. There's no class to keep pace with and no dumb questions — the whole session is built around where you actually are. If you just unboxed your first printer, our New Printer Setup gets you from box to first print with a full orientation.
Service & Logistics
Bambu Lab, Creality, Elegoo, Anycubic, Sovol, Qidi, Flashforge, Snapmaker, Prusa, and custom or Klipper-based builds. FDM (filament) printers are our specialty — if you have a resin printer, reach out and we'll tell you honestly whether we're the right fit for the issue.
The OKC metro in three zones: free within 12 miles, $10 for 12–22 miles (Moore, Yukon, Mustang, Midwest City), $20 for 22–30 miles (Norman, Guthrie, El Reno). One travel fee per visit no matter how many jobs we do while we're there.
Evenings and weekends — on purpose. That's when you're home and when your printer is actually misbehaving. Weeknights we route by area of town, so booking early gets you first pick of your neighborhood's night.
Never. We come to you — that's the whole point. No hauling a printer across town in a laundry basket. We work at your kitchen table, garage bench, or wherever your printer lives.
Usually, yes — we carry common parts (nozzles, tubes, belts, thermistors, heater cartridges) for popular machines. If your repair needs a specific part, we'll quote it at cost, order it, and return with no second trip fee.
Schools, Nonprofits & Community
25% off everything for K-12 schools, teachers, librarians, and registered nonprofits — sessions at $30, repair labor at $30/hr, diagnosis always free. We also service whole classroom fleets on-site. That printer gathering dust in the STEM lab corner is literally our specialty.
Yes — free community repair clinics and library workshops are part of the plan, announced seasonally on our Facebook page. We also donate prints to local causes and youth programs. A stronger OKC maker scene is the whole point.